Legal
Cancellation Policy
Last updated 1 January 2026
Notice period
Lessons can be cancelled or rescheduled at no charge with at least 24 hours' notice.
Late cancellation
A lesson cancelled with less than 24 hours' notice, or missed without notice, is charged at half the lesson fee.
Rescheduling
TODO: complete this with the business's confirmed details before launch. State how many times a lesson can be moved and how to request it.
Refunds
TODO: complete this with the business's confirmed details before launch. State the refund position for prepaid lessons.
Late arrival
TODO: complete this with the business's confirmed details before launch. State whether lessons still end at the scheduled time if a student arrives late.
Group lessons
TODO: complete this with the business's confirmed details before launch. State any rules specific to small-group sessions (for example, sessions run regardless of individual absences).
Cancellations by us
If a lesson has to be cancelled by us, it is rearranged at no cost, or refunded if prepaid.